1. Information on the collection of personal data and contact details of the data controller

1.1
We are pleased that you are visiting our website and appreciate your interest. Below, we explain how we handle your personal data when you use this website.

Personal data is any data that can personally identify you.

1.2
The data controller for the processing of personal data on this website, according to the General Data Protection Regulation (GDPR), is [Store Name].

The data controller is the natural or legal person who determines the purpose and means of processing personal data.

1.3
For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries), this website uses SSL or TLS encryption.

You can recognize a secure connection by “https://” and the padlock icon in your browser.

2. Data collection when visiting our website
When you use our website for informational purposes only (i.e., without registration or providing data), we only collect data that your browser automatically transmits (server log files).

We collect the following data:

  • Page visited

  • Date and time of access

  • Amount of data sent

  • Origin of visit (referrer)

  • Browser

  • Operating system

  • IP address (anonymized if possible)

Processing is based on our legitimate interest (Article 6 paragraph 1 lit. f GDPR) to improve the stability and functionality of the website.

3. Cookies
We use cookies to make our website more user-friendly and to enable certain functions.

Cookies are small text files stored on your device.

  • Session cookies are automatically deleted after your visit.

  • Persistent cookies remain stored for a certain period.

Cookies can process the following data, among others:

  • Browser data

  • Location data

  • IP address

Some cookies, for example, store your shopping cart.

Processing occurs:

  • Based on the performance of a contract (Art. 6 para. 1 lit. b GDPR)

  • Or based on legitimate interest (Art. 6 para. 1 lit. f GDPR)

We may also collaborate with advertising partners who place cookies (third-party cookies).

You can manage cookies via your browser settings. Please note: the website may function less effectively if you disable cookies.

4. Contacting us
When you contact us (e.g., via email or form), personal data will be processed.

This data will only be used to respond to your inquiry.

Processing is based on:

  • Legitimate interest (Art. 6 para. 1 lit. f GDPR)

  • Or performance of a contract (Art. 6 para. 1 lit. b GDPR)

Your data will be deleted once the inquiry has been resolved, unless legal retention obligations apply.

5. Data processing for customer accounts and orders
When you create an account or place an order, we process your data for contract execution (Art. 6 para. 1 lit. b GDPR).

You can have your account deleted at any time.

Data is retained according to legal obligations (e.g., tax legislation) and then deleted.

6. Newsletter

6.1 Subscription
If you subscribe to our newsletter, we use your email address to send you offers.

We use a double opt-in system.

You can unsubscribe at any time via the link in the email.

6.2 Existing customers
If you are a customer, we may send you offers without separate consent, based on legitimate interest.

You can object to this at any time.

7. Data transfer

7.1 Delivery and payment
We transfer your data to:

  • Delivery services

  • Payment providers

Only as far as necessary for the execution of the order (Art. 6 para. 1 lit. b GDPR).

7.2 Payment services
When using payment methods (such as PayPal, Klarna, Stripe, Mollie, Ideal/Wero, Bancontact), data is shared with these parties for payment and, if applicable, credit checks.

8. Review requests
We may use your email address to ask you once to write a review, provided you have given consent.

You can withdraw this consent at any time.

9. Social media
Our website may include social media features (such as Instagram or Facebook).

Only when you actively click on these can data be processed by these platforms.

Processing is subject to the privacy policies of those platforms.

10. Marketing and advertising

10.1 Advertising and tracking
We may use tools such as Google Ads to display advertisements and measure performance.

This is done based on:

  • Legitimate interest

  • Or consent (if required)

10.2 Remarketing
We may use remarketing (e.g., via Google or Meta).

This allows us to display advertisements to visitors who have previously visited our website.

11. Web analysis
We may use analytical tools (such as Google Analytics) to analyze website behavior.

Data:

  • Pages

  • Time on site

  • Location (general)

  • Devices

IP addresses are anonymized where possible.

12. User rights
Under the GDPR, you have the following rights:

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge a complaint

13. Right to object
You can object to processing based on legitimate interest.

In direct marketing, we will immediately stop processing after an objection.

14. Retention period
Personal data is retained as long as necessary for:

  • The purpose for which it was collected

  • Legal obligations

After that, it will be deleted.